Critical Factors in Process Quality of Engineering Construction Projects during Building Design Phase
DOI:
https://doi.org/10.52812/ijgs.8Keywords:
Civil engineering, construction, Grey System Theory, Grey Absolute Decision Analysis, project design, quality processAbstract
Quality in construction is an important topic in the design phase due to the quick change in technological advancement. The current study focuses on the identification, measurement, and analysis of the critical elements which impact the process quality of building construction projects during the design stage in Pakistan. Elements were graded using the conservative Relative Importance Index (RII) and Grey Absolute Decision Analysis (GADA). The findings indicate that during the design phase, the critical element impacting process quality is the quality of codes and standards and was facilitated using a questionnaire survey. Similarly, the teamwork of parties in design firms and constructability analysis of the design are key factors during the design phase in Pakistan. Measures for the improvement of process quality in Pakistan were suggested. The building construction projects need to be modified to cover the important aspects of constructability analysis, continuous working on training programs, and many other related activities. These are performed through a proper commitment to continuous quality improvement in building construction projects. The results are important for improving process quality during the construction projects' design phase.
References
Abifarin, J. K. (2021). Taguchi grey relational analysis on the mechanical properties of natural hydroxyapatite: effect of sintering parameters. The International Journal of Advanced Manufacturing Technology, 117, 49–57. https://doi.org/10.1007/s00170-021-07288-9
Alsuliman, J. A. (2019). Causes of delay in Saudi public construction projects. Alexandria Engineering Journal, 58(2), 801–808. https://doi.org/10.1016/j.aej.2019.07.002
Amar, K., & Mohd Zain, Z. (2002). Barriers to implementing TQM in Indonesian manufacturing organizations. TQM Magazine, 14(6), 367–372. https://doi.org/10.1108/09544780210447474
Arditi, D., & Gunaydin, H. M. (1997). Total quality management in the construction process. International Journal of Project Management, 15(4), 235-243. https://doi.org/10.1016/S0263-7863(96)00076-2
Arditi, D., & Gunaydin, H. M. (1998). Factors That Affect Process Quality in the Life Cycle of Building Projects. Journal of Construction Engineering and Management, 124(3), 194-203. https://doi.org/10.1061/(ASCE)0733-9364(1998)124:3(194)
Arditi, D., & Gunaydin, H. M. (1999). Perceptions of Process Quality in Building Projects. Journal of Management in Engineering, 15(2), 43-53. https://doi.org/10.1061/(ASCE)0742-597X(1999)15:2(43)
Aydemir, E. and Sahin, Y. (2019). Evaluation of healthcare service quality factors using grey relational analysis in a dialysis center. Grey Systems: Theory and Application, 9(4), pp. 432-448. https://doi.org/10.1108/GS-01-2019-0001
Aziz, R. F., & Abdel-Hakam, A. A. (2016). Exploring delay causes of road construction projects in Egypt. Alexandria Engineering Journal, 55(2), 1515–1539. https://doi.org/10.1016/j.jare.2012.11.005
Banihashemi, S., Hosseini, M. R., Golizadeh, H., & Sankaran, S. (2017). Critical success factors (CSFs) for integration of sustainability into construction project management practices in developing countries. International Journal of Project Management, 35(6), 1103–1119. https://doi.org/10.1016/j.ijproman.2017.01.014
Batool, A., & Abbas, F. (2017). Reasons for delay in selected hydro-power projects in Khyber Pakhtunkhwa (KPK), Pakistan. Renewable & Sustainable Energy Reviews, 73(73), 196–204. https://doi.org/10.1016/j.rser.2017.01.040
Belout, A., & Gauvreau, C. (2004). Factors influencing project success: the impact of human resource management. International Journal of Project Management, 22(1), 1–11. https://doi.org/10.1016/S0263-7863(03)00003-6
Bieger, I., & Carvalho, C. (2015). Design Project for the Resignification of Peniche's Bobbin Lace. Procedia Manufacturing, 3(Ahfe), 6565–6570. https://doi.org/10.1016/j.promfg.2015.07.959
Burati Jr, J. L., Farrington, J. J., & Ledbetter, W. B. (1992). Causes of quality deviations in design and construction. Journal of Construction Engineering and Management, 118(1), 34-49. https://doi.org/10.1061/(ASCE)0733-9364(1992)118:1(34)
Camelia, D. (2015). Grey systems theory in economics – a historical applications review. Grey Systems: Theory and Application, 5(2), 263-276. https://doi.org/10.1108/GS-05-2015-0018
Carayon, P., Hoonakker, P., Smith, M. J. (2012). Chapter 18 - Human Factors in Organizational Design and Management. In: Handbook of Human Factors and Ergonomics (4th ed.). John Wiley & Sons, Inc. https://doi.org/10.1002/9781118131350.ch18
Chan, A. P., Wong, F. K., & Lam, P. T. (2006). Assessing quality relationships in public housing: an empirical study. International Journal of Quality & Reliability Management, 23(8), 909-927. https://doi.org/10.1108/02656710610688130
Chung, H. W. (2002). Understanding quality assurance in construction: A Practical Guide to ISO 9000 for Contractors. Routledge.
Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16(3), 297–334. https://doi.org/10.1007/BF02310555
Diba, S., & Xie, N. (2019). Sustainable supplier selection for Satrec Vitalait Milk Company in Senegal using the novel grey relational analysis method. Grey Systems: Theory and Application, 9(3), 262-294. https://doi.org/10.1108/GS-01-2019-0003
Dizdar, S. İ. (2015). Architectural Education, Project Design Course and Education Process Using Examples. Procedia - Social and Behavioral Sciences, 176, 276–283. https://doi.org/10.1016/j.sbspro.2015.01.472
Du, J.-L., Liu, Y. & Forrest, J.Y.-L. (2019). An interactive group decision model for selecting treatment schemes for mitigating air pollution. Environmental Science and Pollution Research, 26, 18687–18707. https://doi.org/10.1007/s11356-019-05072-7
Esangbedo, M. O., Bai, S., Mirjalili, S., & Wang, Z. (2021). Evaluation of human resource information systems using grey ordinal pairwise comparison MCDM methods. Expert Systems With Applications, 182, 115151. https://doi.org/10.1016/j.eswa.2021.115151
Fagbenle, O. I., Adeyemi, A. Y., & Adesanya, D. A. (2004). The impact of non‐financial incentives on bricklayers' productivity in Nigeria. Construction Management and Economics, 22(9), 899-911. https://doi.org/10.1080/0144619042000241262
Farooqui, R. U., Masood, R., & Junaid, A. J. (2008). Assessing the Viability of Total Quality Management Implementation in Contracting firms of Pakistani Construction industry. Paper presented at the First International Conference on Construction in Developing Countries (ICCIDC–I) "Advancing and Integrating Construction Education, Research & Practice", Karachi, Pakistan.
Gebhardt, K., Riel, A., & Maes, T. (2019). Corporate Entrepreneurship in Complex Organisations: Towards a Holistic Decision Aid Tool Set to Analyse and Plan Innovative Design Projects. Procedia CIRP, 84, 644–649. https://doi.org/10.1016/j.procir.2019.04.312
Gunduz, M., & Ahsan, B. (2018). Construction safety factors assessment through Frequency Adjusted Importance Index. International Journal of Industrial Ergonomics, 64, 155–162. https://doi.org/10.1016/j.ergon.2018.01.007
Heravitorbati, A., Coffey, V., & Trigunarsyah, B. (2011). Assessment of requirements for establishment of a framework to enhance implementation of quality practices in building projects. International Journal of Innovation, Management, and Technology, 2(6), 465-470. https://doi.org/10.7763/IJIMT.2011.V2.177
Huirne, R. B. M., Harsh, S. B., & Dijkhuizen, A. A. (1997). Critical success factors and information needs on dairy farms: the farmer's opinion. Livestock Production Science, 48(3), 229–238. https://doi.org/10.1016/S0301-6226(97)00030-4
Ikram, M., Zhou, P., Shah, S. A. A., & Liu, G. Q. (2019). Do environmental management systems help improve corporate sustainable development? Evidence from manufacturing companies in Pakistan. Journal of Cleaner Production, 226, 628–641. https://doi.org/10.1016/j.jclepro.2019.03.265
Jaber, M. Y., Glock, C. H., & Zanoni, S. (2018). A Learning Curve with Improvement in Process Quality. IFAC-PapersOnLine, 51(11), 681–685. https://doi.org/10.1016/j.ifacol.2018.08.397
Javed, S. A., & Liu, S. (2018). Evaluation of Outpatient Satisfaction and Service Quality of Pakistani Healthcare Projects: Application of a novel Synthetic Grey Incidence Analysis model. Grey Systems: Theory and Applications, 8(4), 462-480. https://doi.org/10.1108/GS-04-2018-0018
Javed, S. A., & Liu, S. (2019). Bidirectional Absolute GRA/GIA model for Uncertain Systems: Application in Project Management. IEEE Access, 7(1), 60885-60896. https://doi.org/10.1109/ACCESS.2019.2904632
Javed, S. A., Ikram, M., Tao, L., & Liu, S. (2020a). Forecasting Key Indicators of China's Inbound and Outbound Tourism: Optimistic-Pessimistic Method. Grey Systems: Theory and Application, 11(2), 265-287. https://doi.org/10.1108/GS-12-2019-0064
Javed, S. A., Liu, S., Mahmoudi, A., & Nawaz, M. (2019). Patients’ Satisfaction and Public and Private Sectors’ Healthcare Service Quality in Pakistan: Application of Grey Decision Analysis approaches. International Journal of Health Planning and Management, 34(1), e168-e182. https://doi.org/10.1002/hpm.2629
Javed, S. A., Mahmoudi, A., & Liu, S. (2020c). Grey Absolute Decision Analysis (GADA) method for Multiple Criteria Group Decision Making under Uncertainty. International Journal of Fuzzy Systems, 22(4), 1073-1090. https://doi.org/10.1007/s40815-020-00827-8
Javed S. A, Zhu, B., & Liu, S. (2020b). Forecast of Biofuel Production and Consumption in Top CO2 Emitting Countries using a novel grey model. Journal of Cleaner Production, 276, 123977. https://doi.org/10.1016/j.jclepro.2020.123997
Jensen, M., & Drozdenko, R. (2008). The changing price of brand loyalty under perceived time pressure. Journal of Product & Brand Management. https://doi.org/10.1108/10610420810864720
Juran, J. M. (1988). Juran's quality control handbook (4th ed.): McGraw-Hill, New York.
Kerzner, H. (2014). Project management best practices: Achieving global excellence (4th ed.). John Wiley & Sons. https://doi.org/10.1002/9781118835531
Khan, R. A. (2008). Role of Construction Sector in Economic Growth: Empirical Evidence from Pakistan. Paper presented at the First International Conference on Construction In Developing Countries (ICCIDC–I) "Advancing and Integrating Construction Education, Research & Practice", Karachi, Pakistan.
Kopalle, P. K., & Lehmann, D. R. (1997). Alpha Inflation? The Impact of Eliminating Scale Items on Cronbach's Alpha. Organizational Behavior and Human Decision Processes, 70(3), 189–197.
Lee, P. M. (2002). Sustaining business excellence through a framework of best practices in TQM. The TQM Magazine, 13(3), 142-149. https://doi.org/10.1108/09544780210425883
Li, Y., Song, H., Sang, P., Chen, P.-H., & Liu, X. (2019). Review of Critical Success Factors (CSFs) for green building projects. Building and Environment, 158, 182–191. https://doi.org/10.1016/j.buildenv.2019.05.020
Low, S. P., & Goh, K. H. (1994). Construction quality assurance: problems of implementation at infancy stage in Singapore. International Journal of Quality & Reliability Management, 11(1), 23-37. https://doi.org/10.1108/02656719410049475
Mahmoudi, A., Deng, X., Javed, S. A., & Zhang, N. (2021b). Sustainable Supplier Selection in Megaprojects through Grey Ordinal Priority Approach. Business Strategy and The Environment, 30, 318-339. https://doi.org/10.1002/bse.2623
Mahmoudi, A., Javed, S. A., & Mardani, A. (2021a). Gresilient Supplier Selection through Fuzzy Ordinal Priority Approach: Decision-making in Post-COVID era. Operations Management Research. http://dx.doi.org/10.1007/s12063-021-00178-z
Mahmoudi, A., Javed, S. A., Liu, S., & Deng, X. (2020). Distinguishing Coefficient driven Sensitivity Analysis of GRA Model for Intelligent Decisions: Application in Project Management. Technological and Economic Development of Economy, 26(3), 621-641. https://doi.org/10.3846/tede.2020.11890
Mahmoudi, A., Javed, S.A., & Deng, X. (2021c). Earned Duration Management under Uncertainty. Soft Computing. https://doi.org/10.1007/s00500-021-05782-6
Maqbool, R., & Sudong, Y. (2018). Critical success factors for renewable energy projects; empirical evidence from Pakistan. Journal of Cleaner Production, 195, 991–1002. https://doi.org/10.1016/j.jclepro.2018.05.274
Mashwama, N., Aigbavboa, C., & Thwala, D. (2017). An Assessment of the Critical Success factor for The Reduction of Cost of Poor Quality in Construction Projects in Swaziland. Procedia Engineering, 196, 447–453. https://doi.org/10.1016/j.proeng.2017.07.223
Memon, N. A., Khatri, K. L., & Memon, A. B. (2013). TQM in Construction and Manufacturing Companies of Pakistan: A Case Study. Mehran University Research Journal of Engineering & Technology, 32(2), 261-268.
Militaru, M., Ungureanu, G., & Creţu, A. Ş. C. (2013). The Prospects of Implementing the Principles of Total Quality Management (TQM) in Education. Procedia - Social and Behavioral Sciences, 93, 1138–1141. https://doi.org/10.1016/j.sbspro.2013.10.003
Mourtzis, D., Boli, N., Alexopoulos, K., Pittaro, P., & Terreno, A. (2018). An industrial product-service system approach for laser process quality control. Procedia CIRP, 75, 403–408. https://doi.org/10.1016/j.procir.2018.04.052
Mujumdar, P., & Maheswari, J. U. (2018). Design iteration in construction projects – Review and directions. Alexandria Engineering Journal, 57(1), 321–329. https://doi.org/10.1016/j.aej.2016.12.004
Mulliner, E., Malys, N., & Maliene, V. (2016). Comparative analysis of MCDM methods for the assessment of sustainable housing affordability. Omega, 59, 146–156. https://doi.org/10.1016/j.omega.2015.05.013
Nagasaku, C., & Oda, M. (1965). Planning and execution of quality control. JUSE Press, Tokyo.
Ostenfeld, E. (1994). Aristotle on the Good Life and Quality of Life, In: Nordenfelt L. (eds) Concepts and Measurement of Quality of Life in Health Care. European Studies in Philosophy of Medicine 1, vol 47. Springer, Dordrecht. DOI: https://doi.org/10.1007/978-94-015-8344-2_2
Palczewski, K., & Sałabun, W. (2019). Influence of various normalization methods in PROMETHEE II: an empirical study on the selection of the airport location. Procedia Computer Science, 159, 2051–2060. https://doi.org/10.1016/j.procs.2019.09.378
Quartey-Papafio, T. K., Liu, S., & Javed, S. (2019). Grey relational evaluation of impact and control of malaria in Sub-Saharan Africa. Grey Systems: Theory and Application, 9(4), 415-431. https://doi.org/10.1108/GS-06-2019-0020
Rahmat, R. A. A. O. K., Yatim, M. Y. M., Maulud, K. N. A., Yusoff, N. I. M., & Mutalib, A. A. (2012). The Effectiveness of basic Design Project (Cornerstone) in Students' Competency Development. Procedia-Social and Behavioral Sciences, 60, 56–60. https://doi.org/10.1016/j.sbspro.2012.09.346
Rajgor, M. Paresh, C. Dhruv, P. Dhrmesh, B. (2016). RII & IMPI: Effective Techniques for Finding Delay in Construction Project. International Research Journal of Engineering and Technology, 3(1), 1173-1177.
Roos, A., Graham, R. L., Hektor, B., & Rakos, C. (1999). Critical factors to bioenergy implementation. Biomass & Bioenergy, 17(2), 113–126. https://doi.org/10.1016/S0961-9534(99)00028-8
Sahoo, S., & Yadav, S. (2018). Total Quality Management in Indian Manufacturing SMEs. Procedia Manufacturing, 21, 541–548. https://doi.org/10.1016/j.promfg.2018.02.155
Shahzad, M., Qu, Y., Javed, S. A., Zafar, A. U., & Rehman, S. U. (2020). Relation of Environment Sustainability to CSR and Green Innovation: A Case of Pakistani Manufacturing Industry. Journal of Cleaner Production, 253, 119938. https://doi.org/10.1016/j.jclepro.2019.119938
Sheikh, A. H. A., Ikram, M., Ahmad, R. M., Qadeer, H., & Nawaz, M. (2019). Evaluation of key factors influencing process quality during construction projects in Pakistan. Grey Systems: Theory and Application, 9(3), 321-335. https://doi.org/10.1108/GS-01-2019-0002
Small, E. P., & Al, K. (2017). Benchmarking Performance of TQM Principals in Electrical Subcontracting in Dubai : A Case Study. Procedia Engineering, 196(June), 622–629. https://doi.org/10.1016/j.proeng.2017.08.050
Stalin, J. (1976). Dialectical and Historical Materialism (Problems of Leninism). Peking: Foreign Languages Press.
Strain, J. D., & Preece, D. A. (1999). Project management and the integration of human factors in military system procurement. International Journal of Project Management, 17(5), 283–292. https://doi.org/10.1016/S0263-7863(98)00044-1
Stritter, W., Rutert, B., Längler, A., Eggert, A., Holmberg, C., & Seifert, G. (2018). Integrative care for children with cancer. Project design for the development of an integrative care programme for use in paediatric oncology. Complementary Therapies in Medicine, 41(April), 247–251. https://doi.org/10.1016/j.ctim.2018.10.005
Temtime, Z. T. (2003). The moderating impacts of business planning and firm size on total quality management practices. The TQM Magazine, 15(1), 52-60. https://doi.org/10.1108/09544780310454457
Tjell, J., & Bosch-Sijtsema, P. M. (2015). Visual Management in Mid-sized Construction Design Projects. Procedia Economics and Finance, 21(2014), 193–200. https://doi.org/10.1016/s2212-5671(15)00167-7
Ulewicz, R., & Nový, F. (2019). Quality management systems in special processes. Transportation Research Procedia, 40, 113–118. https://doi.org/10.1016/j.trpro.2019.07.019
Wu, P., Xu, Y., Jin, R., Lu, Q., Madgwick, D., & Hancock, C. M. (2019). Perceptions towards risks involved in off-site construction in the integrated design & construction project delivery. Journal of Cleaner Production, 213, 899–914. https://doi.org/10.1016/j.jclepro.2018.12.226
Xie, W., Wu, W.-Z., Liu, C., & Zhao, J. (2020). Forecasting annual electricity consumption in China by employing a conformable fractional grey model in opposite direction. Energy, 202, 117682. https://doi.org/10.1016/j.energy.2020.117682
.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2021 Science Insight
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Creative Commons Non Commercial CC BY-NC: The work is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is properly attributed.